Zurich University of the Arts is the largest art university in Switzerland, counting over 2500 students. It’s also one of the most progressive schools in the country.
"Madek" is the software behind the Media Archive of the Arts project. It offers a system of users, groups and access authorisations to allow easy media sharing. It's like Flickr, Vimeo, and Soundcloud combined with a built-in drag-and-drop file converter. At the moment, the platform is actively used by 3.500 users.
The University’s internal IT team wanted to improve the functionality of the software by building new features. To speed up the platform’s development, they needed an experienced external partner who would work side by side with the on-site development team and advise on the most efficient solutions.
The size of the team varies from 1 to 4 software developers depending on the current needs.
Despite the long-term character of the relationship, the team remained fairly consistent, with the same tech lead for the last 7 years.
Striking a balance between numerous functions and ease of use is a major challenge.
The current engagement is shifting to operational support, but we also regularly add new features and functionalities.
We use the agile approach and regularly meet with the product team to provide feedback on features and gather requirements for the application.
Ragnarson excels fairly well at the tasks they're given. That's a key reason why we've had a long term relationship with them. They listen to our needs and work closely with our team to make the partnership easy and effective. They've done everything in their power to ensure that the resources initially assigned to us stay with our team. On top of that, they have excellent Ruby on Rails knowledge.